MobySoft Partner Program

Access PaySuite

Next-Generation Payment Processing for Housing Organisations

Access PaySuite delivers simplified and secure payments, enabling customers to make payments anytime and anywhere. Focused on delivering payment choice for every generation, ensuring inclusivity and accessibility, while bringing together all payments into one place.

MobySoft is partnering with Access PaySuite to bring our customers the next evolution in payment processing - specifically engineered to meet the unique operational and compliance requirements of housing organisations while seamlessly integrating with existing systems.

Competitive Advantage at a Glance

Feature Category Access PaySuite AllPay PayPoint
Payment Channels All channels (online, mobile app, IVR, direct debit, cash, ApplePay, Google Pay, Open Banking) Most channels (older technology, limited mobile) Basic channels (strong cash network)
Income Management Full income management suite Basic income tracking only Limited income management features
Integration Native integration across all channels Limited integrations Basic API only
Real-time Reconciliation Instant automated reconciliation Daily batch processing Manual reconciliation
Resident Portal Off-the-shelf self-service portal with advanced payment checkout options Standard portal Basic payment pages
Analytics & Reporting Analytics dashboard with all data Standard reporting Basic reports
Implementation Time 4-6 weeks typical deployment 8-12 weeks 6-10 weeks
Total Cost of Ownership Up to 40% reduction vs competition Standard industry rates Higher fees for digital channels

Unique Selling Propositions

Native ecosystem integration - zero data duplication across all channels
Housing sector-specific features as standard including rent payment plans.
Predictive analytics dashboard and reports
Industry-leading 99.99% uptime SLA with full redundancy and DR/BC

Transform Your Customer's Payment Operations

Operational Efficiency

Reduce payment processing time by 65% through automated reconciliation and intelligent payment routing, freeing staff to focus on resident services rather than manual data entry.

💰Cost Reduction

Total cost of ownership including one-off hosting and transactional costs reduced by up to 40% with optimised payment routing and elimination of duplicate data entry.

😊Enhanced Resident Experience

Increase resident satisfaction scores by 50% with 24/7 self-service options, flexible payment plans, and instant payment confirmations across all channels.

📈Improved Cash Flow

Accelerate rent collection by 3-5 days with real-time processing.

🔄Seamless Integration

Eliminate 100% of manual data transfers between systems with native integration, reducing errors and ensuring complete audit trails.

Future-Ready Compliance

Stay ahead of regulatory changes with automatic compliance updates and built-in safeguards for vulnerable residents, including breathing space protocols.

Strategic Discovery Questions

Current Position:

1: "Tell me about your current payment solution - which payment channels do you offer, and from who?"
2: "Who besides yourself is involved in income collection strategies, and how do you evaluate the effectiveness of the service to your tenants?"
3: "How happy are you with your current provider's service?"
4: "When does your existing contract expire?"
5: "What are your strategic plans for your organisation in the next financial year?"
Pain Point Identification:

1: "What percentage of your payment processing time is currently spent on manual reconciliation?"
2: "Which payment-related issues generate the most resident complaints or staff overtime?"
3: "Are data protection and industry security requirements such as PCI DSS an overhead as Cyber Security climbs the risk agenda?"
4: "Are your staff able to take real-time payments on the doorstep and allocate income to correct accounts?"
5: "Are your payment channels fully integrated with your housing management platform?"
Strategic Priorities:

1: "How does payment modernisation align with your broader digital transformation goals?"
2: "What plan do you have for proactive tenant financial support and debt prevention?"
Success Metrics: "If we could reduce your arrears by 25% and processing costs by 40%, what impact would that have on your organization's strategic objectives?"

Why Housing Associations Are Looking at Alternatives

Lack of Integration: "No real-time integration requires manual processes and double entry on systems, prone to error."
Lack of Development: "Providers haven't introduced significant updates, resulting in static and outdated payment applications."
Limited Payment Options: "Currently offering a narrow range of payment options which doesn't cater to diverse tenant preferences."
Data Delays: "Absence of real-time data access hampers ability to make informed decisions and respond promptly to payment issues."
Increased Awareness: "That MobySoft and Access PaySuite can offer a solution designed specifically for Social Housing."

Ready to Transform Payment Operations?

Partner with MobySoft to bring Access PaySuite to your customers - the only solution built specifically for housing organizations by housing sector experts.

Learn More About Access PaySuite

Discover how leading housing organisations use Access PaySuite to transform payment operations.

Access PaySuite Overview

Discover how leading housing organizations are transforming their payment operations

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Sales Resources

🌐 Access PaySuite Website 🎬 Karbon Homes Case Study