Transforming Council Payments

For over 20 years, we've helped UK councils collect money faster, cheaper, and with less hassle. Access PaySuite is built specifically for local authorities—not corporate tech adapted for local government.

We understand the pressures you face: tightening budgets, rising demand, outdated systems, and citizens who expect digital-first experiences. Our modular solutions work the way you do.

200+
Local Authorities
£20bn+
Processed Annually
20+
Years Experience
5,000+
Organisations Trust Us

How We Help Councils

  • Reduce friction, speed up cash collection
    Every payment channel flows into one system. One reconciliation. One report. One source of truth.
  • Cut operational costs
    Start small with one product. Prove value. Expand when ready. No need to replace everything at once.
  • Improve resident experience
    Give residents more ways to pay—online, phone, Direct Debit, in person. Make it easier for them to pay you.
  • Ensure compliance & security
    FCA regulated. Bacs accredited. PCI DSS Level 1 certified. GDPR compliant. We handle the complexity.

Proven Results

Brent Council Direct Service: Saves 8+ hours monthly on payment admin. Reliable payment flow. Fewer queries. Their debt recovery officer says it perfectly: "We're creating certainty."

Collections Portal Performance: 20% engagement rate on initial contacts. 60% of engaged residents take action. Thousands of cases resolved without phone calls.

💳
Payment Solutions
6 services
🔐
Verification & Security
1 service
📊
Income Management
2 services
📦
Collection Services
3 services

All Services

💬
PaySuite Assistant
Hello! I'm your PaySuite Assistant. I can help you find information about our payment services, answer questions about features, or guide you to the right solution. What can I help you with today?